Shipping & Returns
Shipping & Handling
Please allow up to 3 business days for items to be shipped out.
Shipping Options & Prices Available At Checkout:
UPS Ground: 1-5 business days shipping time
UPS 2-Day: 2 business days shipping time
Shipping method selection does not expedite handling time.
You will receive a shipping confirmation email with tracking information once your order ships.
If you've placed multiple orders, we may batch them together as one shipment, unless otherwise requested.
If you are experiencing a non-delivery, or your tracking information states that your package was delivered by the carrier but you have not received it, you must contact us as soon as possible.
We will assist you in working with the shipping carrier to complete the claims process.
Return & Exchange
We want you to be completely happy with your purchase! If you're not in love with your order, please see the steps below to initiate a return.
Email us at firstname.lastname@example.org to begin processing your return.
State the reason for your return.
Please do not send your purchase back to us prior to contacting us.
To protect our products we will issue you a return label to make sure each package is insured and shipped properly for it.
Return your piece within 14 days of receiving it for a full refund.
All products must be returned in the same condition that you received it.
Please pack your order securely to ensure no damage during shipping.
Shipping costs will not be refunded.
Once your return is received in the proper condition, we will issue a refund
Damaged Items & Repairs
Quality is extremely important to us. If your purchase has a defect, we would be happy to replace or refund.